Through its three centres of excellence for innovation, located at the Lyon-Saint Exupéry, London Gatwick and Lisbon airports, the Group continuously strives to improve the passenger experience by harnessing innovative technologies, while guaranteeing the highest safety and security standards at its airports. Initially tested at Gatwick before a rapid rollout in Portugal and at Belfast, Lyon and Belgrade, and about to go into service in Japan, innovative security check technologies are making the passenger experience easier. AI is now used to manage security checks; new scanners accept liquids in cabin baggage, travellers no longer need to get their electric devices out, and instant detection equipment has been set up. All of these measures are reducing wait times while guaranteeing optimal security levels.
With the recovery and rise of air traffic, combining rigorous security checks, smooth journeys and cost control is a major challenge.
98 %of passengers complete security checks in less than 5 minutes
Over time, if made widespread, this innovative system could also lead to the removal of limits (currently 100 ml) on liquids, gels and aerosols in passenger luggage.